What Our Customers Are Saying
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Baudelio Larios, Wilmette, IL
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Although the accessory inventory in store is small TC is always willing to help find what you need on line and get it to you ASAP. His knowledge and passion for motorcycles is contagious.
Joe J, Chicago, IL -
Have always been extremely helpful. If they didn't have the parts that I needed, they found someone who did
JOHN O, Skokie, IL -
Fred and his crew are excellentknowledgable, courteous, communicative, totally professional.
BRUCE B, GLENVIEW, IL -
I brought in my Goldwing for annual service. I walked around the store while the service was being done. Nice store, nice folfs.
Michael B, Morton Grove, IL -
I purchased my new Goldwing from Des Plaines Honda back in '07. It was a great experience and has been an incredible bike. I don't often get a chance to come up from Orland Park, but the events I have attended over the years are always a great time. I especially enjoyed getting artwork done on my bike a few years ago by Scarecrow. Keep up the great work!
Jim H, Orland Park, IL -
Very nice people to deal with !!!!
JOHN B, Des Plaines, IL -
Traded my Harley for a Suzuki Dual sport and could not be happier!
Leon W, Park Ridge, IL -
mike t. great in everything he has done for me
UNDEFINED f, schaumburg, IL -
Thanks to Terry's support I was able to buy my first Motorcycle. He followed up properly and kept in touch even after i was out the door with my first ever motorcycle.
HAROLD R, MUNDELEIN, IL -
Traveled all the way to Des Plaines and made a great deal worth the trip.
HAROLD S, Munster, IN -
For a number of years I've had my Goldwing covered by the Preferred Maintenance Plan. Most of the time I've dealt with Fred at the Service counter. He's knowledgeable, friendly, and is thorough in describing options and reasons for work being done. Once the work is complete, he goes through everything that has been done. Once I thought I had a small shimmy after new tires were installed. 3 of the service techs took the bike for a test ride. That's the extent they will go to in investigating an issue. Other times they've coached me on different aspects of care and service I can do myself.As long as these guys stay in business, this will be where I shop and have my bike serviced.
BOB S, Lombard, IL -
Friendly informative staff. Great place to purchase a new or used bike.
Kristie J, Schaumburg, IL -
Many dealers will not work on bikes over 10 years old. Des Plaines Honda does, and they do it with care, attention to detail and pride, and I always tell everyone Go to Des Plaines Honda. My 1997 Goldwing and 2006 Honda Shadow get exclusively worked on only at Des Plaines Honda, and we take full advantage of their winter storage and servicing, along with the great drop off-pick up service. Fred and his team are very good and I look forward to dealing with them each year - how many people can say THAT of their motorcycle service department. In addition, Fred's team have professionally installed aftermarket GPS equipment on my bike, found hidden shorts that were draining the battery, and done a great job of just replacing the odd bolt or screw that might have vibrated off. I always feel like I am riding a safe and cared for bike when it is handled by Des Plaines Honda. My only suggestion is you really need to move to a larger facility that has more service space with ground-level entrance and exits. And give Fred a raise!
Timothy A, Northbrook, IL -
All interactions with the service department and I believe mostly with Terry have been excellent. He has bent over backwards to accommodate an older woman who loves her scooter.
SUSAN K, Evanston, IL -
Fred and the service team are informative and straight shooters when assisting me with service decisions for my bikes.
MICHAEL G, Park Ridge, IL -
Got a good deal. Thank you.
PETER S, Gurnee, IL -
I dropped my bike and broke my custom grips. I reordered and the came in quicker than expected. At the same time my new windshield arrived in the mail. I asked to have the service dept to install it. When they discovered that the install would be more difficult and costly they called me and gave me the choice. It wasn't in my budget but I was happy to get a call rather than get a bill for more than I was ready to pay.
Anthony M, Westchester, IL -
I've been bringing in my 2004 Honda Spirit for a couple of years, and I am constantly impressed with the service departments personal service. Patient and knowledgable and always willing to explain and help.
BEN S, Chicago, IL -
Great staff and very helpful
JASON L, Elk Grove village, IL -
Fred and his service staff are outstanding and can always be expected to give nothing but the best. I have purchased two Goldwings from Des Plaines Honda and was very pleased with the sales/parts staff also. I can honestly say that they are all the reason why my '03 Wing is still going strong at 95,000 plus miles. Even though I have moved farther away in Oswego, Il, I still have my bike serviced with Fred and his reliable staff. Gotta keep a good thing going.......Bill
BILL B, Oswego, IL -
Excellent experience.
Rob F, ELK GROVE VILLAGE, IL -
Fred is always very friendly and helpful.
BILL S, Elk grove, IL -
John, Fred,Mike,Gary and all the guys in service always do a great job and really go outta their way to answer my questions I have. Them and all the guys from sales to parts are the reason why I'll always come there and buy my bikes from there.
DAVID B, Elgin, IL -
Every time I come in any question I ask is answered with respect, knowledge, and with out comment on how stupid the question is. And I am sure some of the question I ask are stupid. Great service and parts department, sales people are very helpful. My wife and I really like the whole staff. I have brought friends to the Saturday presentation and have been very Impressed with Des Plaines Honda.
DENNIS P, Carol stream, IL -
As a Long time customer, numerous Goldwings over the years, I've had the BEST experience with the SERVICE DEPARTMENTI've dealt with FRED always, He and MIKE and others are the VERY BEST !!
TED S, CHICAGO, IL -
Really fast turn around on service!
Raymond A, BOLINGBROOK, IL -
Bike came back and runs like a champ
CHRISTOPHER K, Chicago, IL -
I rarely write reviews, but will in this case. I have been going to DPH for service for several years now. Always timely, friendly, and fair. That's why I decided to purchase my new bike here. That's why I decided to purchase some of my new accessories here. The whole staff has been great -- sales (Q and Ryan), parts (Gary), service (Fred). Thanks, gang. Looking forward to many more years.....
Todd C, Chicago, IL -
I went to a safe riding seminar and when I went to get on my Yamaha it was dead. You guys jumped it no questions in a heartbeat. I was thrilled with your service.
KEN V, Arlington Heights, IL -
Fred and his team of mechanics are simply the best. They do great work, and are great on follow-through. it is especially appreciated on how they will work on the older bikes, as many dealers won't work on bikes older than 10 years old.
Timothy A, Northbrook, IL -
Dealing with friends, how can I say anything bad ?
David H, Mount prospect, IL -
I left my bike for the 12000 mile service. I was given a loaner (I live an hour away from the shop) and when I returned, my bike was serviced and pristine, with no damage or missing parts.
Robert P, Channahon, IL -
very concern about you at the store.
gee z, NILES, IL -
I had several questions about my Honda Ruckus and John was extremely helpful in answering my questions and showing me on. Ruckus in the showroom how to work on it. I was appreciative of the time he took and the entire staff at Des Plaines Honda is outstanding.
Theodore S, Harwood Heights, IL -
Never a problem with Fred and the entire service staffThank you for everything you do!!!
Scott B, Glendale Heights, IL -
The entire staff at Des Plaines Honda was EXCELLENT: no high pressure sales and just all-around nice folks. Were glad we shopped local.
Kathryn M, Des Plaines, IL -
We came in looking to buy a particular Honda model. We we educated on all we needed to know about that model. There was no pushy sales talk and no aggressive attempt to up-sell us. Four hours later, our new bike was in the garage, plates, title and all. Great job! Thanks!
Bruce B, Chicago, IL -
Thank you so much guys. Great service.
Aaron P, Cincinnati, OH -
Great service, with a smile.
Steve C, Chicago, IL -
Thank u all crew of Des Planes Honda. Let's talk about story. I want to buy long time a Goldwing but i know wrong shop gonna give me a lot of trouble and cost a lot repair money. Cuz of that i checked out a lot of weeks which dealer is best and they keep their promises and finally i reach Des Planes Honda. So i applied just for get some information about a motorcyle. But next day Mr Terry reach me and he told me he waiting me for meet. Basically that phone conversation had all my questions and his answers. So i told him i will be there. I pick my wife and i went. When i arrive Mr Terry find me out quickly. I ask more questions and i become more comfortable. They did care me expecially i feel i am not first time met those people. Finally they did their all job VERY WELL and they help me get my imagine motorcyle. When i pay, when i put signature and when i left they were all great and they care about me. So i like my motorcyle and i love the price and warrianty. So do not think too much and just walk in and ask everything. They are doing honest business and trying to get long term customers. Good is good bad is bad guys. They are pretty good.
Yuksel G, chicago, IL -
Great repairs. easy communication with Fred in Service Dept.
Jose S, Chicago, IL -
I have had my Gold Wing serviced numerous times at your dealership through the years. Fred has been in your service department since I bought my bike seven years ago. I have found him to be a trusted and knowledgeable advisor.
William S, Lombard, IL -
Love this place
Karol S, DES PLAINES, IL -
Good service, helpful.
John S, Elk Grove village, IL -
very knowledgeable . straight shooter treats customers very well.well recommend and do business again
Gregory F, Addison, IL -
I'm looking forward to working with this shop. The staff has been friendly and experienced. I had the new bike serviced and I'm extremely happy with Fred and his staff. I highly recommend doing the VIP service package.
Todd S, Schaumburg, IL -
Thank you everyone!
Silvia T, Oak Park, IL -
Couldn't have been a better experience. First time buying a motorcycle and this will be the place I continue to do my business for years to come.
Jeffrey P, Skokie, IL -
Team Des Plaines Honda was professional and pleasant. I would gladly return in the future. Plus recommend them to family and friends.
Marcus M, Chicago, IL -
Mike in parts is the best! Always so helpful and knowledgeable!
Robert P, Mt Prospect, IL -
By far the best, most comfortable dealer i have ever been to. I have acquired 2 motorcycles from them so far and their is no reason i would consider any other dealer. Knowledgeable, friendly and easygoing staff throughout. Definitely would recommend.
Eric G, Chicago, IL -
All of the employees at Des Plaines Honda are knowledgeable and courteous.
Steven T, Chicago, IL -
Des Plaines Honda has fulfilled my every need
Allen G, Arlington Heights, IL -
I have been a DesPlaines Honda customer for a long time and each and every experience I have is ABSOLUTELY AWESOME. My wife and I feel more like family than customers. Everyone, from parts, sales, service, ownership and delivery are wonderful, caring and really are driven to make sure the customer is happy. Jeff you have the absolute best dealership in the country as far as I am concerned.
Rick I, Lombard, IL -
Great service. On time, very pleasant and professional. Put hard case saddle bags back on the bike for me. My bike was clean and the floorboards and trickle charger installed. Love my Ctx 700! I highly recommend Des Plaines Honda for sales and service.
Hal M, Chicago, IL -
The entire Des Plaines team (from sales to service) has been great to work with as always. Experience has always been great at Des Plaines Honda! Very special Thanks Jeff, John, and Fred!
Stanton B, Minooka, IL -
The best buying experience I ever had!
Alvin R, Chicago, IL -
Just retrieved my ride after winter storage, easy and straight forward.
Francis P, Wheeling, IL -
Fred is always helpful and answers all my questions. Chris was great; my side view mirror needed some adjusting before pulling out of the lot and Chris popped over, grabbed a couple of tools and got everything adjusted and just right... and safe! Thank you!!
Lori G, Glencoe, IL -
Came out on a cold, rainy day to pick up my bike that had been in storage all winter. Wasn't looking forward to riding it home. Bike wasn't quite ready, so Fred offered to deliver it the following week at no charge. Very reputable operation.
Mark H, Chicago, IL -
The service I receive every year is always fast and friendly I appreciate your service manager Fred keep up the great work
Melanie T, Messie1959yahoocom, IL -
Doug was very professional and advocated for a fair price. He went above and beyond by driving us home so accessories could be installed.
Stephen D, ELMHURST, IL -
The crew at Des Plaines HONDA went beyond my expectations to get me a used bike for the price I wanted to pay. Great job, Jeff, Scott, John, Dan and others who work so well as a team!Thank you!
Jeffrey P, Elgin, IL -
I was greeted by several employees on my way in to buy oil and filter.The guy at the desk (I'm sorry I don't recall his name) was very polite and helpful, he reminded me that it's recommended that I replace my 'crush washer' as well (which for only $0.99 it's a no brainer). Polite, helpful, useful.
Patrick N, Palatine, IL -
Des Plaines Honda completed the 24K service then stored my bike over the winter. Picked up the bike between snow storms. Service was great, thanks Fred. I will be back for the next scheduled maintenance check.
Al S, ROSELLE, IL -
FRED HAS ALWAYS BEEN UNDERSTANDING OF MY NEEDS & MEETS THOSE NEEDS ABOVE MY EXPECTATIONS. DSP HONDA IS FORTUNATE TO HAVE HIM. BRAVO FRED!
Allen T, Morton Grove, IL -
Redeemed gift certificate. Was given much help to pick out the items
David S, Thornton, CO -
I can't say enough about the quality of service and the caliber of the service department staff. Everything as expected, on time and professional. Not only is the Service Dept outstanding - but the entire operation reflects the same standards.
Kevin Z, Highwood, IL -
Came in with one plan...to buy a scooter. We got the ball rolling right away and I was in and out riding. They defiantly know what's up!
Steven M, chicago, IL -
I have always had a good experience with the Des Plaines Honda Service department. Fred is always curtious and helpful. The only inconvenience when I picked up my bike from storage this year is that it was not ready and I had to wait about a half hour for them to bring it from storage across the street and clean it up. I felt that I had given them enough notice of when I would be there to pick it up. It was cleaned up very nicely though and Fred apologized for the delay. In defense of them, they were very busy at that time because of the crazy weather we have had this early spring. I do not count this against them and still give them the highest rating. I will continue to use DPH for my motorcycle needs.
Eric C, Palatine, IL -
Great job and efficient!
michael t, chicago, IL -
Very personable service department and decent price for work on the kids Dirt bike. I'm in the service industry too and appreciate the extra effort, simple job but gave me the attention of a big job!
Paul N, Des Plaines, IL -
Very nice experience
Douglas M, Chicago, IL -
I worked with Doug, Alfredo and others this past Saturday. I setup an appointment beforehand, so when I arrived the bike I wanted to test ride was gassed up and ready to go! Doug was super helpful and easy to work with. The sales process was no-nonsense, and Doug answered all my questions.Post-sale, Doug had me go through a roadmap, which got me introduced to the parts department, and the service department. The service department gave me a great overview of all the details of my new bike, which I found extremely helpful as a brand new rider.Overall, I was extremely happy with my experience!
Jeffrey L, Evanston, IL -
John the Service Mgr was very personable, apologetic, and had great customer service. My apologies for not remembering the short bald guy in parts had very good customer service, and so did Jesse Suarez in answering and educating my husband and I regarding some possible future purchases. The entire staff was personable with great customer service. Thank you!
Channel R, Westchester, IL -
A buddy had been pestering me for years to try Des Plaines Honda for my next purchase; when I saw they had an interesting F6B I broke down and met him there.I traded two bikes in, and the deal was the most transparent and honest as I've seen in 40 years on 2 wheels.Would I recommend these guys?Not only yes, but hell yes.
John T, East Dundee, IL -
Ive been coming to DP Honda since I bought my bike new in 2012. Fred in service has been awesome to work with and is more than fair and appreciates loyalty. Ive been to several other service facilities with my other bike, none compare to the service I get here!!! I will continue to come here for as long as I can ride.
Lorelei H, Rolling Meadows, IL -
Great customer service
Elvir M, Chicago, IL -
I really enjoyed my new purchase experience at Des Plaines Honda. Jeff and his team are fantastic and very professional. This is the friendliest dealership Ive ever dealt with. They really made me feel at home. Id recommend them to anyone.
Stephen B, Arlington Heights, IL -
Awesome Service and Awesome Techs. Whatever you guys did to my Ruckus and Big Ruckus is Super Awesome. Both bikes fly past traffic like it's standing still. Will bring in my Grom soon.
Ron M, Chicago, IL -
I came in with my Goldwing acting up expecting the worst but of course the service department found the problem and fixed it with a simple fix. Nice to have a place look out for me
Joseph F, Elk Grove, IL -
It is a privilege to transact with the service department. I get the feeling that as a VIP member, I am (at least in their viewpoint) :) a VIP. I receive personally engaging and professional service from the experts at the service department. My Interstate is 'happy' and so am I.
Kerry C, Mt Prospect, IL -
construction and traffic was a real pain! your guys were extremely helpful to download cycle off truck and reload when finished! Great work-can you fix the weather?!
Ken L, Homewood, IL -
Great job by service team! Same day turn around of fixing bike. THANK YOU!
Michael F, ARLINGTON HEIGHTS, IL -
I just want to say thank you to the entire service department. Fred and the guys run a decent and smooth shop. I especially like the attention to details each of the service guys displayed.
Walter H, Bolingbrook, IL -
As a long time customer of Des Plaines Honda, I highly recommend this dealership for anyone looking for a motorcycle. A friendly professional staff and family atmosphere!
Adrian J, East Dundee, IL -
Great people. I had an issue with getting my bike but they held it for me. I thank all of those involved.
Yvettra M, Gary, IN -
I took my Honda CBR at the store for service for the fislrst time...and I had a great experience, from the moment I arrived to the moment I left.Very professionals and very customer service oriented...Grazie
Massimo C, Chicago, IL -
I had an issue of my 07 Honda 750 cc not starting. I called several motorcycle shops and the wait to diagnose & repair time that was related to was SOMETHING CRAZY! Like 3 1/2 weeks. Desplaines Honda came through with a week and half turn around. These guys are AWESOME! KUDOS TO THEM! You all are the best.
A C, Chicago, IL -
I couldn't ask for better service than what has been provided at Des Plaines Honda. With the VIP status I'm in and out with a smile. Special requests are honored and my Yamaha FJR, which I bought used from DPH, is purring like a kitten .... until I twist the throttle!!
Ted S, Chicago, IL -
I'm a brand new rider, so wasn't quite sure what to expect when I came in here. Everybody was extremely friendly and let me sit on the couple of bikes I was trying to decide between and gave me their impressions of the differences. No pressure at all, which was great. I actually didn't intend to buy here as I wanted an ABS model and knew they didn't have any on their lot, but they are the closest dealer, so I figured I'd stop by and check it out. They surprised me by finding an ABS model of the bike I wanted (Rebel 500) at a nearby dealer, so I pulled the trigger.They made the rest of the process very easy and quick, and weren't pushy about extra warranties and service contracts, which I appreciated. Bike got dropped off on schedule a few days later and it's been great so far. Thanks guys!
Paul D, Chicago, IL -
sadle bag was not close wright and the open on the dash was staying on Fred Mechanic did a great job and had it back in two days Thanks Fred
Rudy T, Elmhurst, IL -
Doug was very helpful in helping us figure out what we wanted to get. The entire sale process was pretty quick and my husband is extremely happy with the new bike. Thank you to both Doug and Frank! :)
Alexandra R, Chicago, IL -
It was a good experience everyone was really nice and helped me out
Gloria G, Des Plaines, IL -
Great experience from my initial call to the completion of the CB and lower light installation on my new 2018 wing. I purchased the bike at a other dealer but heard such good things about the service department I rode the 50 miles to Des Plaines Honda for this work to be done.Very good customer service and great attention to detail The CB and lower lights are working great so pleased with everything I will be back for all future service work.Good job everyoneTerence King
Terence K, Antioch, IL -
Knowledgeable staff and a fair price on a really good product.
Thomas D, Burr Ridge, IL -
They stand behind their bikes if you have a problem talk to them they can help
Kitrick K, Schiller Park, IL -
Service was awesome and made the buying process nice and easy
Nicholas D, Des Plaines, IL -
Very professional, and got the tpms fixed on my goldwing.
James Z, Chicago, IL -
Des Plaines Honda gave me a totally painless buying experience. Coming from Indiana, most of the work was done over the phone. They had prepped the bike for me before pickup and it was well detailed. I love my new bike and felt I got a great deal on it. The only issue I've had since purchase was a battery needing replacement. The bike was brand new but 4 years old and the battery was not up to the task. After replacing the battery, everything works fine. I am so glad I bought this bike from Des Plaines Honda!
Frank H, Valparaiso, IN -
Very friendly. Fast and profesional work. Highly recommend.
Wojciech L, Bloomingdale, IL -
I couldnt have asked for a better team to deal with. Everyone was so generous in helping me find a new bike and they gave me a great deal. Thank you to everyone who helped out!!
Kenzie C, Round Lake, IL -
I went to Des Plaines Honda to look at the PCX150 scooter. Right away the atmosphere was very welcoming but not pushy. Doug went above and beyond helping me and showing me how the scooter worked and even negotiated the price a little to what worked best for me financially. When it came time to finalize everything it was super fast and painless!! Overall it was a very pleasant experience and Id definitely recommend DSPHonda to my friends.
Katelyn D, Rolling Meadows, IL -
It was great experience they helped with all my questions and was quick and easy
Edy R, Harvard, IL -
It never feels like I'm coming into the store to purchase a bike. It always feels like I'm visiting family. I appreciate everyone's patience, attentiveness and knowledge about motorcycles.
Linds J, CHICAGO, IL -
Doug is a wealth of information, explained the Des Plaines purchase process and made the activity smooth. Thanks Doug!John in finance also made the process as efficient as possible and very friendly.We passed up 2 closer dealers to purchase from this dealer based on a prior purchase experience.
Gregory G, Carol Stream, IL -
The guys over at Des Plaines Honda cannot be thanked enough. Never have I owned or purchased a motorcycle or any vehicle from any dealer... so, I was expecting this to be very intimidating. Let me tell you this; I was completely blown away. I spent many, many hours at the dealer and was treated with nothing but patience & sincere attention on a level that I dont even get from my personal friends! It was as if the guys here were great friends & family. I cannot thank Frank, Mike. Alfredo, or Phil enough for being so patient with me and making sure that EVERY single question or concern (a lot of em) was addressed and that I would leave the shop fully confident in my decision. The process was very comfortable and not pushy at all. I met various people & toured the entire dealer throughout my experience there. From the showroom, the parts/accessories section, to seeing MY brand-new bike in the basement-shop area ready to take home was unreal and super fun too! I want to thank everybody there and thank Phil for taking the time to make sure I was FULLY comfortable with my bike while going over every single feature down in the shop before paperwork was signed. I cannot thank the guys at Des Plaines Honda enough. I cannot wait to be back for another bike someday. I honestly cannot recommend this dealer any stronger!
Sean K, Oak Lawn, IL -
Greatly appreciate working with him and Doug when purchasing 2018 Honda Goldwing.Fred has been great in service.
Calvin L, Evanston, IL -
Was a great service and wonderful experience. I was my first bike and the gave me a good deal. Was very happy with my bike
Damaris P, Hanover Park, IL -
First time my sister and I went to a motorcycle dealership and I gotta say can't imagine a friendlier staff. All around great place!
Brian V, ARLINGTON HEIGHTS, IL -
After not being on a bike in 15 years and knowing what i wanted when i walked in to Des Plaines Honda, was a great overall experience. They answered all my questions without making me feel stupid. Cmatched another price i got from another dealer. All departments i was l lead around to were excellent. Sales,,service, parts....great guys. Id buy another bike there anytime. I actually plan on upgrading next year.Thank you Des Plaines Honda
Michael M, Evanston, IL -
...excellent service & dealership hands down...
Greg B, Gary, IN -
Good timely service thanks again.
Calvin T, Chicago, IL -
Mike Kay and the rest of the team at DSP took great care of me. Paid off my trade and worked with me for a long time to get the financing numbers where they had to be for the replacement. This is the second bike I've purchased from them and won't be the last.
Jeremy N, South Elgin, IL -
Alfredo & Mike worked with me on the price of a new Pioneer 500. They gave me a fair deal on a nice machine. The parts and service departments followed up by showing me accessories and equipment operation and maintenance.
James K, Yorkville, IL -
Quick, easy, and helpful! Buying from DPH was a breeze! Thanks again guys!
Phil B, Oak Forest, IL -
I just bought my fourth GoldWing and I didn't buy it from Des Plaines Honda. I bought it from a private party because Honda sucks. I had been waiting and waiting for the NEW 2018 Wing forever as my 01 Illusion Red Dream bike is getting up there in age and mileage and it was just time. After test riding the 2018 Wing I seriously wanted to cry. What an abomination. I'm pissed off that Honda felt the need to cater to the metrosexual millenial and dumb down this awesome machine. Regardless, I kicked a lot of tires at DSP and just couldn't find the right fit. After buying a 2008, I went back to DSP and asked the Service Manager to go over the bike. He did, took it for a ride and gave me an enthusiastic approval. No Charge. It's why I LOVE these guys and have sent many people there to buy and service bikes. I'm a fan and customer for life. Thanks DSP!!!
Paul G, Downers Grove, IL -
Thank you to everyone at Des Plaines Honda! I was a little nervous about this purchase, but everyone we spoke to was very helpful and friendly. I love my new scooter!
Katie F, Chicago, IL -
Mike was friendly, knowledgeable and willing to help and answer any questions I had when purchasing my first bike. I would definitely return and work with him again on another purchase.
Brian L, Mount Prospect, IL -
Frank was awesome to work with. The experience went as well as it could have. I would definitely recommend friends to Des Plaines Honda. Everyone there were very nice and easy to deal with. No problems on my end.
Bryan W, Elgin, IL -
Frank did a great job locating the bike I wanted and didnt even charge extra for picking it up in Ottawa. The bike was ready and spotless when I picked up. Highly recommend the entire team at DSP Honda.
Mike K, pala, IL -
Great Staff! They made purchasing my new bike easy and even set up shipment to Texas.
Daniel G, McAllen, TX -
Best service ever
Noreen G, Northbrook, IL -
Mike was great helped find the perfect bike that fit my needs
Mike B, Lemont, IL -
Thanks to Fred who is awesome in Service. Always goes above and behind.
Roger B, Glenview, IL -
I will say unconditionally my buying experience at Des Plaines Honda was superb. The salesman Mike Kay was direct, helpful and to the point. And there was no pressure, even when I initially decided to put off buying. Later, when I decided to go ahead, the follow up with parts, warranties and other issues related to the purchase went quickly and smoothly, so I walked out with what I needed and wanted. My suggestion is that if you are interested in a Honda bike, and whether you end up buying something or not, drop in, look around, and say hi to the staff.
Bill W, Evanston, IL -
Purchased a new Bike from Mike. He was helpful. My problem came when I put down a down payment without asking for the final numbers. They had many charges that made the bike about $800- $1000 over what it should of cost! I checked another dealer after the fact. Very displeased but it was my own fault for not having them be more specific before signing the contract. Shame on me!! Also wanted to trade a used bike and called several times to and never got a call back in response by the sales manager on my bike.......he must not of been interested?
Todd P, lincolnwood, IL -
Nice people working there.
Lev M, Willowbrook, IL -
Being out of state, I could not be happier with the service I got from both Jo and Frank. We had a number of details that were necessary and they were always there to help and get the job done. I feel that I got a fair price and ironically, the delivery went without any problems, even though it was the coldest day of the year. I still cant believe that this all happened and I am eagerly waiting for the weather to warm up a bit, so I can hit the road. Thanks to everyone there at Des Plaines Honda, I would do it again in a heart beat.
Tim A, Omaha, NE -
The service was very very good I have nothing not nothing bad to say about the service
Harold D, Matteson, IL -
Bought my 2010 Stateline new and my 2003 Blackbird XX there!They still run great!Ive had great experiences with sales and service.5 Star
Bob P, Barrington, IL -
Very nice people.. very helpful.. give more insight..
Jehiah nell, Des plaines, IL -
Great experience at DesPlaines Honda!! If you're in the market for a new, or used, bike give them a try. You will not e disappointed!!
Mark H, Chicago, IL -
Very helpful and informative.
Jamal C, Chicago, IL -
If you are a new rider or an idiot rider like I once was.......this is the place for you. I purchased my new Honda Shadow here, and the service department tricked my new bike out. I got new grips and hot pink running lights. Im a 55 year old motorcycle mama!. Im going back to purchase a special new seat for my sleek butt. They have excellent pick up and service. LADIES, ONE STOP SHOP RIGHT HERE
Georgijana B, Skokie, IL -
Excellent experience! Drew and the entire staff love everything on two wheels. Had some great conversations with everyone and picked up some helmets cheaper than we can get them online. We will definitely come back and say hello to the group when we are in the area and will look at DSP Honda first when making our next bike purchase. Highly recommend this dealership!
Christina C, Dixon, IL -
Fourth bike from this place unfortunately my usual guy no longer there but it was great dealing with Mike. Thnx Honda of Des Plaines.
Jose A, WARRENVILLE, IL -
Amazing service and great people to do bussiness with. Very glad to have chosen to shop here for a motorcycle. All employees were knowledgable and helpful with any questions. Would definetly buy from them again. Drew, Frank, and Alfredo were great to work with.
Bradley T, Lynwood, IL -
Enjoyed the service i got at the Honda of Des Plaines. Frank did a great job and the boys did great in preparation of my purchase. Would definitely shop there again!
Xhehnan R, Montgomery, IL -
No complaint's about my time spent at the dealership. Will make them my first stop on my next motorcycle purchase.
Kevin O, Wakegan, IL -
Treats you like your his only customer
Kevin O, Waukegan, IL -
Went in there knowing what I wanted. The Des Plaines team worked with me and got me in and out with a brand new Grom within an hour. If thats not service Im not sure what is! Great place and even better staff!
Chuck W, Norridge, IL -
Im very happy with this dealership and that my purchase went well.
Andrew P, Westmont, IL -
Just purchased my second bike from Des Plaines Honda. Whenever I looked to purchase my bikes I found the best price at Des Plaines. All the staff are very friendly and want to earn your business. They make you feel comfortable and not pressured, unlike other dealers I've been to. I would highly recommend you stop by and give them a chance if they have something you're interested in. I will definitely look to them for future purchases.
Darren G, Lake Zurich, IL -
What a great experience with these guys. I received a great quote over the phone, I came in we got it done quickly. These guys stood behind what they told me on the phone and made the transaction very easy.
George V, Western Springs, IL -
Everyone did everything they could to help me get the bike I wanted. Frank and Alfredo are awesome! Id recommend them to anyone that wanted to buy a bike. Overall. Outstanding experience, thank you guys
Gregory F, Montomgery, IL -
Everyone did everything they could to help me get the bike I wanted. Frank and Alfredo are awesome! Id recommend them to anyone that wanted to buy a bike. Overall. Outstanding experience, thank you guys
Gregory F, Montomgery, IL -
Thank you with my purchase of my first motorcycle! Cant wait to ride this season. Will definitely refer everyone to you, Mike Kay!
Sofia S, Palatine, IL -
Drew was kind and enthusiastic. Alfredo and Frank explained everything to me in great detail so I knew exactly what I was paying for. I feel good about my purchase, will recommend this dealership.
Jennifer I, Des Plaines, IL -
Very helpful team and easy process!
Bianca E, Evanston, IL -
Thanks for all your help and making effortless deal..
James C, Palos Heights, IL -
Excellent experience. Knowledgeable staff. Highly recommend!
Jeff F, Barrington Hills, IL -
My sales team was fantastic. Doug who was new to the dealership was very helpful in my purchase along with his supporting team Alfredo and Frank I was able to get a great deal on my bike also Jo and Mike we're a pleasure to talk to before and after the sale keep it up fellas!
Tyrone A, Matteson, IL -
Great staff
Aaron S, Chicago, IL -
Friendly greeting upon my arrival and throughout my visit. Very knowledgeable staff that were helpful every step of the way.
Scott W, Sugar Grove, IL -
I would like to give a special thank you to Drew and Frank for making my experience at Des Plaines Honda smoother than ever. I would recommend anyone whos looking for a bike to stop by and talk to them!
Clark K, skokie, IL -
Worked with Mike, and the rest of the staff, to purchase a 2019 Grom. It was a quick and hassle-free experience with a fair price. Accessories and service departments were also very helpful in getting me set up with what else I needed and giving a thorough introduction to the bike. I look forward to working with them in the future.
Adam W, Glenview, IL -
nice guy very patient will help you a lot as he helped me and one of my friends we got out of there with 2 bikes. recommmened
Evan B, des plaines, IL -
I purchased my first bike from DP Honda on April 5, 2019. Mike the salesman was awesome and knowledgeable along with Frank who helped me along the way. Both of them were amazing. Thank you for everything ! Connor S
Connor S, Carol Stream, IL -
I have bought many bikes from Des Plaines Honda. Always a great experience and amazing customer service. Thank you for making my last deal a dream Dan, Jeff, Frank and Scott! Life long customer here!
David L, Chicago, IL -
Drew was awesome from the start, he approached with a non pushy attitude and was honest about everything from the start I am a happy customer and it shows since this is my second motorcycle I buy from this dealership.
Jossue E, Des Plaines, IL -
Love my new goldwing. Thank you to everyone for making it a easy and fun experience
Steve W, Lombard, IL -
Fred In service has ALWAYS taken care of me and my Goldwing. I value his honesty and going the extra mile for customer service. Every year I know my motorcycle maintained properly and will be in tip top shape the next riding season. Thanks again for 10 great years!!
Keith K, Lake in the Hills, IL -
My sales experience was seamless and quick. Even chit chatting between the various sales steps was a lot of fun. I actually enjoyed getting to know Drew while I was at the dealership.From there, when buying my new bike, I went into the finance department where I talked to Frank. Frank answered all my questions and explained every detail. Frank's a no-B.S. guy, and he just focused on making sure I felt totally comfortable with the process.The people at Des Plaines Honda were a pleasure to work with!
Jeff L, EVANSTON, IL -
Frank was great all around! Hes an awesome person and he helped me out even on his day off. He made the deal easy for me and answered all of my questions.
Mohammed T, Des Plaines, IL -
Mikes a star and deserves a raise!
Randall M, Park ridge, IL -
Today I bought a bike from Des Plaines Honda. My salesman was Drew and he was really great to work with. He knows all about the product and was very friendly and helpful throughout the process. Frank finished my purchase in the finance office and he was very quick and pleasant to deal with. He even suggested an agent for motorcycle insurance who ended up saving me quite a bit of money over my own agent which was awesome. If youre looking for a bike I highly recommend them. The sales process is simple and low stress and all of the staff I met including the guys in parts and service who introduced themselves were great guys and fun to work with. The next time Im in the market I will return to them without a doubt.
Christopher M, Franklin park, IL -
About a year ago I read that Honda would bring the updated version of the original Honda 50 back to the states. A month or so ago I called Des Plaines Honda to ask when they expected their first deliveries. Drew indicated there were already several deposits in hand, but that he would call me when one was available to look at. And he did. And Im now the proud owner of a brand new Super Cub 125. Thanks very much, Drew, for the great follow-up, and to the rest of the DPH crew that made completing the sale quick and easy.
Alan H, Wilmette, IL -
From our phone conversation to walking in the door. No pain. They treat you better then family. Up front and honest.
Gerald V, Countrside, IL -
I had a great experience, again! This is a first class team, doing an A+ job. Thank you again
Colin J, Lake in the Hills, IL -
Bought a brand-new Shadow Phantom with Mikes and Franks help. Both were awesome to work with, making everything from the test ride to the paperwork a good experience.
Ralph E, Glenview, IL -
Good service
Jover V, Harwood heights, IL -
Was friendly and very attentative. Would definitely recommend
Kevin G, Zion, IL -
Great purchasing experience at DSPHonda. Friendly knowledgeable staff. Great selection and prices.
Grant B, Lincolnwood, IL -
I found the bike I was looking for online. I called up Des Plains Honda. They did a credit check . Got me approved in no time. I went after work to finish the paper work. Done! Everyone I met ,worked with were GREAT! And extremely polite. Awesome experience! Thanks guys!
Scott A, Grayslake, IL -
Friendly all around staff from manager to the parts counter man . Drew was very hospitable and gave me a cup of the best coffee Ive had in awhile... this was my very first time experience buying a motorcycle I was not pressured to buy anything else other then what I went in there for ... i will definitely shop again and recommend to all my friends and family.. thanks again
David G, Chicago, IL -
No haggling , I went in already knowing what I wanted to buy . A 2018 goldwing. Drew say down with me, took care of business and we made the deal. Easy peasy....the way sales are supposed to be. Thanks Drew. Fellow vet.I salute you.
Alex V, Chicago, IL -
No haggling , I went in already knowing what I wanted to buy . A 2018 goldwing. Drew say down with me, took care of business and we made the deal. Easy peasy....the way sales are supposed to be. Thanks Drew. Fellow vet. I salute you.
Alex V, Chicago, IL -
Thank you Frank & Mike highly appreciated very good job very helpful people.
Shaheem S, Oak Lawn, IL -
A special thank you to Frank and Mike thank you so much I really appreciate it very professional and very honest to work with thanks again
Shaheem S, Oak Lawn, IL -
I came in certain of what I wanted and was hoping I didnt have to spend all morning at the dealership. Luckily Mike and Frank helped me get in and out super fast. Its my first bike over 100ccs but I everyone gave me all the info I needed to get riding and safely. Thanks guys, I rode 25 miles back home and the bike ran perfectly. Ill be back for the services and look forward to being a long term customer.
William T, Chicago, IL -
I had a great experience. Everything went pretty smooth and I got exactly what I wanted with no hassles. Would definitely do business with Des Plaines Honda again.
Rachel D, Arlington Heights, IL -
Went in today to order new handlebar grips. Was impressed by the extra effort they gave me to find out what the correct size was for the grips.
Kevin O, Waukegan, IL -
This is my second purchase at Des Plaines Honda. Drew and Frank were great to work with. I really enjoy the sales experience at this store. As long as Im buying Hondas Ill be going back to Des Plaines Honda.
Chris M, Franklin park, IL -
Drew was a friendly and super helpful with my test ride. Was able to my questions quickly and professionally.
William A, Matteson, IL -
Make them you're first stop when considering buying or serving your bike.
Kevin O, Waukegan, IL -
Smooth negotiation, fast service, and very helpful. Happy with the process.
Armin P, Des plaines, IL -
Mike is awesome. Thanks for being great!
Bianca E, Chicago, IL -
Great service I was treated like royalty. I love the professional behave yet personable this is the second GOLDWING I bought fron Des Plaines Honda. This will not be my LAST! HAPPY ME.
JAMES W, Chicago, IL -
Mike Kay and the folks at Des Plaines Honda were outstanding at walking me through the selection and purchase of my first dirt bike. I learned so much valuable information from them about the bike and needed accessories to start my new adventure!Thank you guys,Mark
Mark L, Barrington, IL -
They made the buying process quick and easy, which is why I am a repeat customer.
John W, Chicago, IL -
It was an awesome experience from when I first went in. The whole team at Honda if Des Plaines is professional, engaging personalities and very knowledgeable in the respective fields of profession. Thank you all!
Tim C, Berwyn, IL -
Frank Marro and Drew Beyer both did a wonderful job with me buying my new bike .Both were patient and knowledgeable also both were more then willing to help and explain every detail . Very happy with the help and the service
Lukas K, Chicago, IL -
Everyone at des plains Honda made buying my motorcycle a fun experience. They were very knowledgeable answering my questions and concerns
Denis R, OAK FOREST, IL -
Drew was super helpful and easy going
Jonathan D, Glenview, IL -
I'm pleased to announce that this place is AWSOME!! As soon as I walked in It felt like home! They're super nice and would answer and walk you through anything that you need them to with no hesitation! I would definatly recommand this place to anyone who would what to buy a Honda with great services :)
Natalie B, Norridge, IL -
I just want to say I purchased my 2013 Goldwing and the experience was more than five stars. I have dealt with them for service only before and I just bought my first bike from them I must say Mike was a great salesperson and when I'm ready to do business again these are the people I will be dealing with.
Mike R, Arlington Heights, IL -
I just want to say I purchased my 2013 Goldwing and the experience was more than five stars. I have dealt with them for service only before and I just bought my first bike from them I must say Mike was a great salesperson and when I'm ready to do business again these are the people I will be dealing with.
Mike R, Arlington Heights, IL
Nothing but good things to say about this place. Everyone, in every department, have always been very nice and helpful with anything I needed every time I have been there. I want to give a shout out to Mike and Dan for taking care of me on my first brand new bike off of the lot. If your looking for any kind of bike,this is the place to go.